FAQ

Estimated Pricing function gives you an idea of the price of the rings.

Please let us know ahead of time, and we will assess the possibility of fulfilling your request.

Other than workshops, we have ready-made engagement and wedding rings collections. Please let us know if you wish to view them.

Yes, you can take it home on the same day. If you wish to have the stones on the surface or the birthstone inside the ring, our craftsmen will work on it after the ring is made, so it will take about 1 to 2 hours, but it will be finished on the same day.
*If you wish to have special processing not included in the course, such as multiple stones or laser marking, it will take more time and we may mail it to you at a later date.

We regret to inform you that we are unable to fulfill these requests at MITUBACI.

Yes, we provide our original wedding jewelry box for free (worth ¥2,200) with the purchase of MITUBACI engagement rings and wedding bands.
Silver rings and 18k layered rings come with a free pouch. You may get a jewelry box for these items at ¥1,100/¥2,200.

Yes! Our artisans will guide you through the entire workshop process.

Yes, please let us know the number of participants ahead of time.

Yes, you may.

We regret to inform you that we do not have a parking lot. You may wish to consider using parking lots nearby.

Allergy test rings are available for borrowing. Please inform us if you are keen to borrow.

Yes, please feel free to take photos and videos at our atelier even with your wedding photographer. Our artisans are also most pleased to take commemorative photographs with you.

Enjoy free ring cleaning and polishing services for the jewelry you crafted at MITUBACI!
We offer an initial resizing service for free. 
2nd-time resizing onwards is chargeable at ¥5,500 per resizing.  
Please note that ring resizing may take several working days.

Yes, we do. As laser engraving is considered an add-on option, it is chargeable at ¥3,300. Please let us know if you would like to view samples. Read this article for more information on engraving services.
※Depending on your design request, your jewelry may be delivered to you at a later date.

Yes, engraving by metal stamps and engraving machine is free of charge. As engraving can be done by customers at our workshops, we strongly encourage you to try it yourself! Read this article for more information about engraving services.

Be assured our artisans will assist you with the difficult parts. For the hand engraving process, our artisans will explain and let you practise before the actual engraving. We will support you throughout your handmade jewelry workshop.

Yes, you can attend our workshops alone to make a single ring to commemorate a special occasion. Rest assured that our artisans will assist you throughout the workshop. You can also visit with your partner and both of you can work together to create a single anniversary ring. In other cases, you make also make more than one piece of jewelry by yourself.

Yes, we offer a tax-free service if you are a visitor with temporary stay status. Please bring your passport with you.
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